Politique d’expédition

Canada Knitwear currently ships to Canada and the United States.

1. Canada Shipping

Standard Shipping

• 3–5 business days

• $14.90

• Free on orders of $140 or more

Express Shipping

• 1–2 business days

• $23.90

Delivery times are estimates and may vary depending on the destination and carrier.

2. United States Shipping

Standard International Shipping

• 4–8 business days

• $24.99

Delivery times are estimates and may vary depending on the destination, carrier, customs processing, and other factors outside our control.

3. Customs, Duties, and Import Charges

For orders shipped to the United States, the customer is responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by U.S. customs or other authorities.

These charges are not included in the shipping fee unless specifically stated at checkout.

Canada Knitwear does not control or determine these charges, and any applicable customs or import charges are the responsibility of the customer.

4. Order Processing

Orders are processed and shipped using the shipping method selected at checkout.

Shipping times shown above refer to the estimated transit time after the order has been shipped and do not necessarily include order processing time.

5. Tracking

Where tracking is available, tracking information will be provided after your order has been shipped.

Customers should use the tracking information provided to monitor the progress of their shipment.

6. Delivery Delays

Delivery times are estimates and are not guaranteed.

Delays may occur due to weather, carrier issues, customs processing, holidays, remote delivery locations, or other circumstances outside Canada Knitwear's reasonable control.

Where applicable law provides rights relating to delayed, lost, or undelivered orders, those rights will apply.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If an order cannot be delivered because the shipping information provided is incorrect or incomplete, please contact us as soon as possible.

8. Packages Marked as Delivered

If your tracking information shows that a package has been delivered but you cannot locate it, please contact us as soon as possible.

We may ask you to check with household members, neighbours, the delivery location, or the carrier before we investigate the matter further.

We may request additional information where reasonably necessary to investigate a delivery claim.

9. Contact Us

If you have questions about shipping or delivery, please contact:

Canada Knitwear
Email: ulas@canadaknitwear.com